
FAQs
1. What payment methods do you accept?
Ragnaroxx accepts payments through all major credit and debit cards (Visa, MasterCard, American Express), PayPal, UPI, Net Banking, and other secure online payment gateways.
2. How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number. This number can be used to monitor the real-time status of your shipment.
3. What is your return policy?
We offer a seamless and transparent return policy. If you are not fully satisfied with your purchase, you may return it within 5 days of delivery for a refund or exchange. For complete guidelines, please visit our Returns & Exchanges page.
4. Are the products on Ragnaroxx authentic?
Absolutely. We stand by the authenticity of every Ragnaroxx product. All items are sourced exclusively from authorized distributors and trusted manufacturers, ensuring 100% genuine quality.
5. What if my item is damaged during shipping?
Although rare, if your order arrives damaged, please contact our customer support team immediately. We will promptly arrange a replacement or initiate a refund to ensure your satisfaction.